System Administration Service

Abtech have offered a system administration service to customers for a number of years. Typically, this is a company that predominantly uses Microsoft Windows, but also has one or two unix or linux servers. To employ a dedicated resource to look after these servers can be costly - a more cost-effective solution is to out-source some or all of the administrative work to Abtech.

Our standard package includes the following:

• General system health check.
   
• Checking error logs and acting on any critical errors.
   
• Proactive reduction of log files.
   
• Checking directory sizes and file system usage to ensure that there is enough spare capacity for optimal performance.
   
• Notifying customer of any critical OS patches and updates and scheduling time to apply these updates.

The information is compiled into a report and emailed to the client's designated contact.

In addition, we also provide the following customer requested services for no additional charge:

• File system maintenance - increasing directory sizes if capacity is about to be reached.
   
• Hardware integration - applying drivers for any additional hardware that the customer may wish to add.
   
• Operating System Admin - applying patches etc.
   
• Networking Admin. - e.g. changing IP addresses.